Technical Information
| HTTP Status Code | 200 |
| HTTP Version | HTTP/1.1 |
| HTTPS | ✔ Available |
| IP Address | 216.198.53.11 |
| Server Software | cloudflare |
| CDN | Cloudflare |
| Compression | gzip |
|
🔒 🟡 Mixed Content (1 HTTP resources) | The page is served over HTTPS but loads 1 resource(s) over HTTP. This may be blocked in modern browsers. |
|
ℹ 🔵 Missing Content Security Policy | CSP is not configured. It helps prevent XSS attacks and content injection. |
HTTP Status Code 200
HTTP Version HTTP/1.1
HTTPS ✔ Available
IP Address 216.198.53.11
Server Software cloudflare
CDN Cloudflare
Compression gzip
🔒 🟡 Mixed Content (1 HTTP resources) The page is served over HTTPS but loads 1 resource(s) over HTTP. This may be blocked in modern browsers.
ℹ 🔵 Missing Content Security Policy CSP is not configured. It helps prevent XSS attacks and content injection.
Redirect Chain
| # | URL | HTTP Status Code | Status |
| 1 | https://support.scribd.com:443 | 302 | HTTP/2 302 |
| 2 | https://support.scribd.com/hc | 301 | HTTP/2 301 |
| 3 | https://support.scribd.com/hc/en-us | 200 | HTTP/2 200 |
#1 URL https://support.scribd.com:443
HTTP Status Code 302
Status HTTP/2 302
#2 URL https://support.scribd.com/hc
HTTP Status Code 301
Status HTTP/2 301
#3 URL https://support.scribd.com/hc/en-us
HTTP Status Code 200
Status HTTP/2 200
Performance
| DNS Lookup | 5.2 ms |
| TCP Connect | 7.2 ms |
| TLS Handshake | 11.7 ms |
| Time To First Byte (TTFB) | 34.6 ms |
| Content Download | 0.4 ms |
| Total Response Time | 35.1 ms |
DNS Lookup 5.2 ms
TCP Connect 7.2 ms
TLS Handshake 11.7 ms
Time To First Byte (TTFB) 34.6 ms
Content Download 0.4 ms
Total Response Time 35.1 ms
Security
| HTTPS | ✔ Enabled |
| HSTS | ✔ max-age=259200; includeSubDomains |
| CSP | ⚠ Not configured |
| X-Frame-Options | ✔ SAMEORIGIN |
| X-Content-Type-Options | ⚠ Not configured |
| HTTP/2 | ⚠ HTTP/1.1 |
HTTPS ✔ Enabled
HSTS ✔ max-age=259200; includeSubDomains
CSP ⚠ Not configured
X-Frame-Options ✔ SAMEORIGIN
X-Content-Type-Options ⚠ Not configured
HTTP/2 ⚠ HTTP/1.1
SEO Quick Check
| Title | Scribd Help Center |
| Canonical | https://support.scribd.com/hc/en-us |
Title Scribd Help Center
Canonical https://support.scribd.com/hc/en-us
Detected Technologies
| Technology | jQuery Google Analytics Google Tag Manager Cloudflare |
Technology jQuery Google Analytics Google Tag Manager Cloudflare
HTTP Headers
| Date
| Fri, 28 Aug 2026 00:20:22 GMT |
| Content-type
| text/html; charset=utf-8 |
| Server
| cloudflare |
| Nel
| {"report_to":"cf-nel","success_fraction":0.01,"max_age":604800} |
| X-ua-compatible
| IE=edge |
| Age
| 111 |
| Content-language
| en-us |
| X-xss-protection
| 1; mode=block |
| X-frame-options
| SAMEORIGIN |
| Set-cookie
| __cf_bm=_PBI5jOu2rewPGQvvwebszOmmigk0.AeLwgwLCWIqtE-1787876422.8357236-1.0.1.1-urRO1LbzOyHVFEurYEmFXkV5IR6E1IYfPVyrWC0bamEKjl2FRC7.pcdfDcvsTDlIXIzF0ekrr8pFuGwNbhZYVc5ywG8pM0Dk0mKUD4ZUPLiz1pY0Askx.4_L25FMwOcA; HttpOnly; SameSite=None; Secure; Path=/; Domain=support.scribd.com; Expires=Fri, 28 Aug 2026 00:50:22 GMT |
| Report-to
| {"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=s6L%2FR%2BljMZn6hms3pSnPMAw0YHd%2Fg3gyMWaPwzB%2BfRUrlYU5m0CoYcQoATSUnVNXqolcJ0ahJYBNM4byjG3rd%2BqImnghsGVttdhzYG8kXAhuQ1UuDoXSjc5gxzyrIrubq6157g%3D%3D"}]} |
| Vary
| Accept |
| Cache-control
| max-age=0, public |
| Strict-transport-security
| max-age=259200; includeSubDomains |
| X-zendesk-origin-server
| app-server-64d856d57b-l7vcf |
| X-request-id
| a31f23a129074b2c-SEA |
| X-runtime
| 0.222329 |
| X-envoy-upstream-service-time
| 227 |
| Zendesk-service
| help-center |
| X-zendesk-zorg
| yes |
| Protocol
| HTTP/1.1 always |
| Via
| zorg |
| X-envoy-decorator-operation
| /hc |
| Cf-cache-status
| HIT |
| Content-encoding
| gzip |
| Cf-ray
| a31f265abfc0237d-CDG |
Meta Tags
| Viewport | width=device-width, initial-scale=1.0 |
Date Fri, 28 Aug 2026 00:20:22 GMT
Content-type text/html; charset=utf-8
Server cloudflare
Nel {"report_to":"cf-nel","success_fraction":0.01,"max_age":604800}
X-ua-compatible IE=edge
Age 111
Content-language en-us
X-xss-protection 1; mode=block
X-frame-options SAMEORIGIN
Set-cookie __cf_bm=_PBI5jOu2rewPGQvvwebszOmmigk0.AeLwgwLCWIqtE-1787876422.8357236-1.0.1.1-urRO1LbzOyHVFEurYEmFXkV5IR6E1IYfPVyrWC0bamEKjl2FRC7.pcdfDcvsTDlIXIzF0ekrr8pFuGwNbhZYVc5ywG8pM0Dk0mKUD4ZUPLiz1pY0Askx.4_L25FMwOcA; HttpOnly; SameSite=None; Secure; Path=/; Domain=support.scribd.com; Expires=Fri, 28 Aug 2026 00:50:22 GMT
Report-to {"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=s6L%2FR%2BljMZn6hms3pSnPMAw0YHd%2Fg3gyMWaPwzB%2BfRUrlYU5m0CoYcQoATSUnVNXqolcJ0ahJYBNM4byjG3rd%2BqImnghsGVttdhzYG8kXAhuQ1UuDoXSjc5gxzyrIrubq6157g%3D%3D"}]}
Vary Accept
Cache-control max-age=0, public
Strict-transport-security max-age=259200; includeSubDomains
X-zendesk-origin-server app-server-64d856d57b-l7vcf
X-request-id a31f23a129074b2c-SEA
X-runtime 0.222329
X-envoy-upstream-service-time 227
Zendesk-service help-center
X-zendesk-zorg yes
Protocol HTTP/1.1 always
Via zorg
X-envoy-decorator-operation /hc
Cf-cache-status HIT
Content-encoding gzip
Cf-ray a31f265abfc0237d-CDG
